Can I use Taku on multiple websites with one account?

Yes, you can install the same widget on multiple websites. Simply add the widget code to each site, and it will function across all of them.

How do I integrate Taku with email marketing platform?

While direct integrations are not yet available, Taku supports data export via CSV and webhooks, allowing you to connect form submissions to platforms like ActiveCampaign, Brevo, or Shopify. Full integration is in the roadmap.

Can I remove the widget launcher and use only on-site displays?

Yes you can hide widget launcher entirely on “Widget customization” page, under “Launcher” section.

Why am I not receiving my login link or account activation email?

Please check your spam or junk folder. If the email still does not arrive, try signing in via your Google account on the Taku dashboard. If the issue persists, contact support for assistance.

Why is a campaign not displayed on my website?

• Check the campaign’s display delay — it appears only after the visitor has spent that much time on the page (7 seconds by default).
• Double-check that you’re not using targeting or display conditions.
• If the issue persists, please contact support.

How can I target a campaign?

Use user segmentation, display conditions and more tools to target a campaign. Learn more here.

Can I customize text in the widget?

Yes, you can do it on “Widget customization” page under “Language section”.

Is there a way to change the text or background color of on-site displays?

At the moment you can customize only button colors but we soon plan to introduce more customization options.

Can I run A/B testing?

Yes. When creating a campaign, click the “Variant” label at the top and then “Add new variant +”. After publishing a campaign with multiple variants, you can track performance on the campaign results page.